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Cookies Policy

Last updated: January 2024

This Cookies Policy explains what cookies are, how Gleam Spot uses them on our website, and your choices regarding cookies.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" or "session" cookies:

  • Persistent cookies remain on your device for a set period or until you delete them
  • Session cookies are deleted when you close your browser

How We Use Cookies

We use cookies for several purposes on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation and remembering your cookie preferences. Without these cookies, certain features of the website cannot work.

  • cookieConsent - Stores your cookie consent preference (localStorage)
  • Session cookies - Maintain your session while browsing

Functionality Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • selectedService - Temporarily stores your service selection during booking (sessionStorage)
  • formSubmitted - Tracks form submission status for the thank you page (sessionStorage)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website experience.

  • Page view tracking
  • User journey analysis
  • Performance monitoring

Cookies We Use

Below is a detailed list of the cookies used on our website:

Cookie Name Purpose Duration Type
cookieConsent Stores your cookie consent choice Persistent Essential
selectedService Remembers service selection for booking Session Functionality
formSubmitted Tracks form submission for confirmation Session Functionality

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages. We do not control the use of these cookies and recommend reviewing the relevant third-party privacy policies for more information.

Third-party services we may use include:

  • Web analytics services
  • Social media widgets (if embedded)
  • Payment processing services

Managing Cookies

You have several options for managing cookies:

Cookie Banner

When you first visit our website, you will see a cookie banner asking for your consent. You can accept or reject non-essential cookies using this banner.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies
  • Mozilla Firefox: Options > Privacy & Security
  • Safari: Preferences > Privacy
  • Microsoft Edge: Settings > Cookies and Site Permissions

Opting Out of Analytics

If you wish to opt out of analytics cookies specifically, you can use browser extensions designed to block tracking, or adjust your privacy settings accordingly.

Impact of Disabling Cookies

If you choose to disable cookies, please be aware that some features of our website may not function properly. Essential cookies are required for core functionality, and disabling them may prevent you from using certain features such as:

  • Remembering your cookie preferences
  • Maintaining form data during the booking process
  • Proper display of the thank you page after form submission

Local Storage and Session Storage

In addition to cookies, we use browser storage technologies (localStorage and sessionStorage) for similar purposes. These function like cookies but are managed differently by your browser. The same principles regarding your consent and choices apply to these technologies.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. We respect Do Not Track signals where technically feasible.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this policy indicates when it was last updated.

Contact Us

If you have any questions about our use of cookies, please contact us:

Gleam Spot
47 Meadow Lane
Bristol, BS4 2TP
Email: [email protected]

For more information about your data protection rights, please see our Privacy Policy and GDPR Compliance page.

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Professional pet care services delivered with genuine love and expertise. Serving pet owners across the United Kingdom since 2018.

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